Messy waitlists
Paper lists and scattered notes make it easy to lose track of who's next.
Tonight???
- Sarah — 2
- ?? party of 4
- Ahmed 4?
- Emma / James
call back??
Waitlist software
Waitlist, Reservations, Table management and Digital Queue for Hospitality Businesses.
Waitlist software for restaurants and other walk-in businesses. One dashboard shows who is next, how long they have waited, and which table is free.
Guests check themselves in for a waitlist or reservation, get a WhatsApp with their link, and see where they are in line.
Free plan · No credit card required
Waitlist
Friday · 7:42 PM
Table ready
Waiting
12
Seated
8
Avg
18m
Open
4
Waitlist
Friday · 7:42 PM
Waiting
12
Seated
8
Avg wait
18m
Open
4
- 01Waiting
Sarah
Party of 2 · 15 min
- 02Waiting
Ahmed
Party of 4 · 25 min
- 03Waiting
Emma
Party of 3 · 32 min
- 04Waiting
James
Party of 6 · 45 min
- 05Waiting
Mia
Party of 2 · 48 min
- 06Waiting
Leo
Party of 5 · 55 min
| # | Guest | Party | Wait | Status |
|---|---|---|---|---|
| 01 | Sarah | 2 | 15 min | Waiting |
| 02 | Ahmed | 4 | 25 min | Waiting |
| 03 | Emma | 3 | 32 min | Waiting |
| 04 | James | 6 | 45 min | Waiting |
| 05 | Mia | 2 | 48 min | Waiting |
| 06 | Leo | 5 | 55 min | Waiting |
Next: Sarah4 tables available · Next: Sarah
The problem
Busy nights shouldn'tfeel chaotic.
Guests keep asking
Hosts spend valuable time answering “How much longer?”
How much longer?
Are we next?
Still waiting…
Host stand · interrupted
Tables sit empty
Without a clear view of the queue, seating becomes harder to manage.
Floor2 empty · 12 waiting
T2Seated
T4Vacant
T6Vacant
T8Seated
Product
One screen.
Your entire waitlist.
Everything your hosts need to manage the door — without the noise.
Waiting
12
Seated
8
Avg. wait
18m
Tables
4
Next up
Sarah
Party of 2 · Table 12
Waitlist
- Waiting
Sarah
2 guests · 15 min
- Waiting
Ahmed
4 guests · 22 min
Peak hour7:30 PM
No-shows4%
Waiting
12
Seated
8
Avg. wait
18m
Available tables
4
Waitlist
Sarah
2 guests · 15 min
WaitingAhmed
4 guests · 22 min
WaitingEmma
3 guests · 28 min
WaitingJames
6 guests · 41 min
Waiting
Features
Built for the front of house.
A digital queue, reservations, table management, guest self check-in, and WhatsApp updates — plus analytics for wait times, peak hours, and no-shows.
Digital queue
Know who's waiting.
Replace paper lists with a live digital waitlist. Track party size, estimated wait, and status at a glance — so your hosts always know who's next.
Live queue
- 01Next
Sarah
Party of 2 · 15 min
- 02Notified
Ahmed
Party of 4 · 22 min
- 03Waiting
Emma
Party of 3 · 28 min
- 04Waiting
James
Party of 6 · 41 min
Sarah ready for Table 7
Guest notifications
Keep guests in the loop.
Each guest gets a WhatsApp with their personal link, then another message when the table or seat is ready. Guests stop crowding the host stand — and you stop answering the same question all night.
W
Waitlist
Your table is ready at Oak & Ember
WhatsApp · Today 7:42 PM
You're on the list. Your place in line: waitlist.best/z/sarah
Your table is ready at Oak & Ember. Please come to the host stand.
Personal link · table-ready update
Guest self-service
Guests check themselves in.
Guests join the waitlist or a reservation on their own phone. The same link shows exactly where they are in the queue, so they can see their place without asking the host.
Guest phone
LiveWaitlist
Join the line
Reservation
Book a seat
You are
#3
in the queue · ~18 min
Same link arrives on WhatsApp
Analytics
Know your numbers.
See walk-ins, average wait, peak hours, guests seated, and no-shows. Spot the busy stretches, export the report, and staff the next service with real numbers.
Tonight
Service on trackAverage wait
18m
↓ 6m vs last Fri
Peak hour
7:30 PM
Staff +1 host
Guests seated
86
↑ 12 tonight
No-shows
4%
On target
Covers by hour
Peak · 7–8 PM
Host workflow
Less work for your hosts.
A clear flow from arrival to seated. Add guests, track waits, notify, and seat — without juggling clipboards and sticky notes.
Host flow
Step 4 of 4- 1Add guest
Sarah · party of 2
- 2Track wait
Live ETA · 15 min
- 3Notify
WhatsApp sent · 7:41 PM
- 4Seat
Table 7 assigned
How it works
From walk-in to seated
in three moves.
New guest
Walk-in · Tonight
Name
Sarah Chen
Phone
+1 (415) 555-0142
Party
2
Notes
Window
ETA · ~18 minAdd to waitlist
Or the guest checks in from their phone
Benefits
Give your hosts control.
Give your guests clarity.
Faster seating
Move parties from waiting to seated in one tap — no hunting through paper lists.
WaitingSarah · party of 2
Was waiting 12 min
Table 7 · seated instantlyLess front-desk chaos
Hosts stay focused on guests instead of fielding constant “how much longer?” questions.
Host stand · calmAhmedNotifiedEmmaNextJamesWaitingBetter guest experience
Guests see their own place in line, and get a WhatsApp when the table or seat is ready.
WWaitlist
You're #3 in line. We'll WhatsApp you when your table is ready.
Just now
Guest notifiedClearer wait times
Accurate ETAs replace guesses, sticky notes, and awkward updates.
Estimated wait
18min
Updated live · position #3
More organized busy periods
See the full queue at a glance and keep peak service running smoothly.
TonightOn track5pm6pm7pm8pm9pmPeak covered · 24 parties seated
Pricing
Simple pricing.
No restaurant-sized headache.
Free
$0/month
For one location getting started.
- 1 location
- Digital waitlist
- Manual WhatsApp message
- Up to 50 parties/day
Pro
$30/month
For locations that need reservations and tables.
- All features of Free plan
- Analytics
- Unlimited locations
- Reservation & table management
- Automatic WhatsApp message
- Two-way SMS message(Coming Soon)
- Priority support
Who it's for
Waitlist management for any walk-in line.
One digital queue for restaurants and other walk-in businesses, with reservations and table management on the same list.
Dining
Salons and grooming
The same queue works for a salon chair, a clinic desk, a retail counter, or a service window. Restaurant waitlist software, virtual queue app, and queue management software.
Turn your waitlist into a better guest experience.
Start managing your restaurant waitlist the simple way.