Repairs and activations mix
A screen repair and a number transfer wait as one blob.
Phone stores
A waitlist for the phone repair counter.
Customers join for a repair or a setup. The counter sees who is next, and WhatsApp goes out when a tech is free.
Booked repair slots sit with walk-ins.
- Digital queue
- Reservations
- Counter management
Waitlist
Friday · 7:42 PM
Table ready
Waiting
12
Seated
8
Avg
18m
Open
4
Waitlist
Friday · 7:42 PM
Waiting
12
Seated
8
Avg wait
18m
Open
4
- 01Waiting
Sarah
Party of 2 · 15 min
- 02Waiting
Ahmed
Party of 4 · 25 min
- 03Waiting
Emma
Party of 3 · 32 min
- 04Waiting
James
Party of 6 · 45 min
- 05Waiting
Mia
Party of 2 · 48 min
- 06Waiting
Leo
Party of 5 · 55 min
| # | Guest | Party | Wait | Status |
|---|---|---|---|---|
| 01 | Sarah | 2 | 15 min | Waiting |
| 02 | Ahmed | 4 | 25 min | Waiting |
| 03 | Emma | 3 | 32 min | Waiting |
| 04 | James | 6 | 45 min | Waiting |
| 05 | Mia | 2 | 48 min | Waiting |
| 06 | Leo | 5 | 55 min | Waiting |
Next: Sarah4 tables available · Next: Sarah
Digital queue
The live waitlist. People join from a phone, and staff see who is next.
Reservations
A booked repair and a walk-in share one list.
Counter management
Call the next repair when a tech at the counter is free.
The line
The counter should not be a standing crowd.
They lean on the glass
Staff answer “how long” instead of finishing the phone in hand.
A tech frees up
The next customer went next door.
How it works
From the door to the tech.
01
They join
Scan the QR. A note can say repair or new line.
02
They wait nearby
The link shows their place.
03
A tech is free
WhatsApp goes out.
On the list
What the phone-store list does.
Digital queue
See who is waiting and how long the current job has held the line.
QR and link check-in
Join in the browser. Add someone by hand if their phone is the broken one.
WhatsApp updates
Message the number they type at join, which can be a backup phone. WhatsApp sends the update. Two-way SMS is not live yet.
Reservations
A booked repair and a walk-in share one list.
Counter management
The list is the line. The repair ticket stays in your shop system.
Service numbers
Walk-ins, average wait, and lunch-hour peaks. You can see how the line ran.
People can join from a printed code. See the QR code queue. The same product runs the restaurant waitlist.
FAQ
Questions from the repair counter.
What if the broken phone is their only phone?
Add them at the counter and call their name. Or they can enter a backup number.
Does this diagnose the phone?
No. It runs the waiting line.