The book gets messy
Names, color notes, and walk-ins end up in three places before the chair is even free.
Salons
A salon waitlist that keeps the desk clear.
Walk-ins join from their phone. You see who is next for a chair, and WhatsApp goes out when the stylist is ready.
Booked appointments sit on the same list as walk-ins.
- Digital queue
- Reservations
- Chair management
Waitlist
Friday · 7:42 PM
Table ready
Waiting
12
Seated
8
Avg
18m
Open
4
Waitlist
Friday · 7:42 PM
Waiting
12
Seated
8
Avg wait
18m
Open
4
- 01Waiting
Sarah
Party of 2 · 15 min
- 02Waiting
Ahmed
Party of 4 · 25 min
- 03Waiting
Emma
Party of 3 · 32 min
- 04Waiting
James
Party of 6 · 45 min
- 05Waiting
Mia
Party of 2 · 48 min
- 06Waiting
Leo
Party of 5 · 55 min
| # | Guest | Party | Wait | Status |
|---|---|---|---|---|
| 01 | Sarah | 2 | 15 min | Waiting |
| 02 | Ahmed | 4 | 25 min | Waiting |
| 03 | Emma | 3 | 32 min | Waiting |
| 04 | James | 6 | 45 min | Waiting |
| 05 | Mia | 2 | 48 min | Waiting |
| 06 | Leo | 5 | 55 min | Waiting |
Next: Sarah4 tables available · Next: Sarah
Digital queue
The live waitlist. People join from a phone, and staff see who is next.
Reservations
Booked appointments and walk-ins share the chair list.
Chair management
Send the next client to an open chair when a stylist finishes.
The line
The front desk should not be the waiting room.
Clients hover at the desk
Everyone asks how much longer, and the stylist loses the next ten minutes.
A chair sits open
Someone is ready and a station is free, but the desk is still calling names from memory.
How it works
From the door to the chair.
01
They join
A walk-in scans the QR or the desk adds them. Name and phone land on the live list.
02
They wait nearby
Their link shows their place, so they can step out instead of standing in the lobby.
03
You call the chair
WhatsApp goes out when the stylist is ready.
On the list
What the salon list actually does.
Digital queue
See who is waiting, how long they have waited, and which chair is next.
QR and link check-in
Clients join in the browser. Add someone by hand when they will not use a phone.
WhatsApp updates
WhatsApp sends the update. Two-way SMS is not live yet.
Reservations
Booked clients and walk-ins stay on one list, so a late appointment does not collide with the door.
Chair management
The desk works from one screen instead of a paper column next to the appointment book.
Service numbers
Walk-ins, average wait, peak hours, and no-shows. You can export the counts.
People can join from a printed code. See the QR code queue. The same product runs the restaurant waitlist.
FAQ
Questions from the salon desk.
Can a salon run walk-ins and appointments together?
Yes. Walk-ins and reservations stay on the same list.
Do clients need an app?
No. They scan a QR or open your link in the phone browser.
Open the chair list before the next walk-in.
Start the list. Reservations and walk-ins can live together.