The rope line blocks the aisle
Families guess their place and the photo set runs long.
Santa visits
A waitlist for the Santa photo line.
Families join from their phone instead of standing in a rope line. WhatsApp goes out when it is their turn.
A reserved photo time sits with walk-up families.
- Digital queue
- Reservations
- Seat management
Waitlist
Friday · 7:42 PM
Table ready
Waiting
12
Seated
8
Avg
18m
Open
4
Waitlist
Friday · 7:42 PM
Waiting
12
Seated
8
Avg wait
18m
Open
4
- 01Waiting
Sarah
Party of 2 · 15 min
- 02Waiting
Ahmed
Party of 4 · 25 min
- 03Waiting
Emma
Party of 3 · 32 min
- 04Waiting
James
Party of 6 · 45 min
- 05Waiting
Mia
Party of 2 · 48 min
- 06Waiting
Leo
Party of 5 · 55 min
| # | Guest | Party | Wait | Status |
|---|---|---|---|---|
| 01 | Sarah | 2 | 15 min | Waiting |
| 02 | Ahmed | 4 | 25 min | Waiting |
| 03 | Emma | 3 | 32 min | Waiting |
| 04 | James | 6 | 45 min | Waiting |
| 05 | Mia | 2 | 48 min | Waiting |
| 06 | Leo | 5 | 55 min | Waiting |
Next: Sarah4 tables available · Next: Sarah
Digital queue
The live waitlist. People join from a phone, and staff see who is next.
Reservations
A reserved photo time and a walk-up family share one list.
Seat management
Call the next family when the photo seat is open.
The line
The line should not wrap the store.
They ask how many are ahead
The elf repeats the count instead of moving the set.
The set opens
The next family stepped away for a snack.
How it works
From the entrance to the set.
01
They join
Scan the QR. Party size is the family.
02
They shop nearby
The link shows their place in line.
03
It is their photo
WhatsApp goes out.
On the list
What the Santa list does.
Digital queue
See each family, the party size, and how long they have waited.
QR and link check-in
Families join in the browser. Add a family by hand if they prefer.
WhatsApp updates
WhatsApp sends the update. Two-way SMS is not live yet.
Reservations
A reserved time slot and a walk-up family share one list.
Seat management
The list calls the next family. The photo itself stays with the photographer.
Service numbers
Families, average wait, and peak mall hours. You can see how the line ran.
People can join from a printed code. See the QR code queue. The same product runs the restaurant waitlist.
FAQ
Questions from the set.
Can a family leave the rope line?
Yes. Their link keeps their place, and WhatsApp calls them back.
Does this take the photo?
No. It runs the line up to the set.