The sign-in sheet lags
People are in the chairs before their name is on the list.
Doctor offices
A front-desk waitlist for a doctor office.
Patients check in from their phone. The desk sees who is in the building, and WhatsApp goes out when a room is ready.
Waitlist runs the line at the desk. It does not provide medical care or store a chart.
- Digital queue
- Reservations
- Room management
Waitlist
Friday · 7:42 PM
Table ready
Waiting
12
Seated
8
Avg
18m
Open
4
Waitlist
Friday · 7:42 PM
Waiting
12
Seated
8
Avg wait
18m
Open
4
- 01Waiting
Sarah
Party of 2 · 15 min
- 02Waiting
Ahmed
Party of 4 · 25 min
- 03Waiting
Emma
Party of 3 · 32 min
- 04Waiting
James
Party of 6 · 45 min
- 05Waiting
Mia
Party of 2 · 48 min
- 06Waiting
Leo
Party of 5 · 55 min
| # | Guest | Party | Wait | Status |
|---|---|---|---|---|
| 01 | Sarah | 2 | 15 min | Waiting |
| 02 | Ahmed | 4 | 25 min | Waiting |
| 03 | Emma | 3 | 32 min | Waiting |
| 04 | James | 6 | 45 min | Waiting |
| 05 | Mia | 2 | 48 min | Waiting |
| 06 | Leo | 5 | 55 min | Waiting |
Next: Sarah4 tables available · Next: Sarah
Digital queue
The live waitlist. People join from a phone, and staff see who is next.
Reservations
Appointments and same-day walk-ins can share one list.
Room management
Call the next patient when a room opens. This does not replace the chart.
The line
Check-in should not be a clipboard.
The desk answers the wait
Running late turns into a line of questions at the window.
A room opens
The next patient is down the hall with no message.
How it works
From the window to the room.
01
They check in
They scan the QR or the desk adds them.
02
They take a seat
The link shows their place in the office line.
03
You call the room
WhatsApp goes out when staff are ready. Staff still choose the order.
On the list
What the office list does.
Digital queue
See who has checked in and how long they have waited.
QR and link check-in
No app download. Add a patient by hand when they cannot scan.
WhatsApp updates
WhatsApp sends the update. Two-way SMS is not live yet.
Reservations
Appointments and same-day walk-ins can share one list.
Room management
Clinical notes, insurance, and records stay in your practice system.
Service numbers
Check-ins, average wait, and peak clinic hours. You can see how the line ran.
People can join from a printed code. See the QR code queue. The same product runs the restaurant waitlist.
FAQ
Questions from the front desk.
Does this replace the practice system?
No. It is the waiting list and the ready message.
Who decides the order?
Your staff. The list does not triage.