Service and sales share the door
A write-up and a test drive wait as one confused group.
Car dealerships
A waitlist for the dealership desk.
Service customers and sales ups join from their phone. WhatsApp goes out when an advisor is free.
A booked service slot sits with walk-ins.
- Digital queue
- Reservations
- Bay management
Waitlist
Friday · 7:42 PM
Table ready
Waiting
12
Seated
8
Avg
18m
Open
4
Waitlist
Friday · 7:42 PM
Waiting
12
Seated
8
Avg wait
18m
Open
4
- 01Waiting
Sarah
Party of 2 · 15 min
- 02Waiting
Ahmed
Party of 4 · 25 min
- 03Waiting
Emma
Party of 3 · 32 min
- 04Waiting
James
Party of 6 · 45 min
- 05Waiting
Mia
Party of 2 · 48 min
- 06Waiting
Leo
Party of 5 · 55 min
| # | Guest | Party | Wait | Status |
|---|---|---|---|---|
| 01 | Sarah | 2 | 15 min | Waiting |
| 02 | Ahmed | 4 | 25 min | Waiting |
| 03 | Emma | 3 | 32 min | Waiting |
| 04 | James | 6 | 45 min | Waiting |
| 05 | Mia | 2 | 48 min | Waiting |
| 06 | Leo | 5 | 55 min | Waiting |
Next: Sarah4 tables available · Next: Sarah
Digital queue
The live waitlist. People join from a phone, and staff see who is next.
Reservations
A booked service visit and a walk-in share one list.
Bay management
Call the next customer when a service bay or advisor is free.
The line
The showroom lane should not be the line.
They ask the receptionist
The desk manages the line instead of the next appointment.
An advisor frees up
The customer is already walking the lot.
How it works
From the door to the desk.
01
They join
Scan the service QR or the sales QR. A note says which desk.
02
They wait in the lounge or the showroom
The link shows their place.
03
An advisor is free
WhatsApp goes out.
On the list
What the dealer list does.
Digital queue
See who is waiting for service or sales and how long they have waited.
QR and link check-in
Join in the browser. The receptionist can add a name by hand.
WhatsApp updates
WhatsApp sends the update. Two-way SMS is not live yet.
Reservations
Booked service and walk-in write-up share one list.
Bay management
Deals, ROs, and inventory stay in the dealer system. This is the waiting line.
Service numbers
Visits, average wait, and Saturday peaks. You can see how the line ran.
People can join from a printed code. See the QR code queue. The same product runs the restaurant waitlist.
FAQ
Questions from the receptionist.
Can service and sales be separate?
Use a note, or another location if the desks should be fully separate lists.
Does this write the repair order?
No. It calls the next person to the desk.