Keys and names on a spike
Drop-off order depends on who talked loudest.
Car repair
A drop-off waitlist for the repair shop.
Customers join from the lot. The desk sees who is next for a bay or a pickup, and WhatsApp goes out when it is their turn.
Booked drop-off times sit with walk-ins.
- Digital queue
- Reservations
- Bay management
Waitlist
Friday · 7:42 PM
Table ready
Waiting
12
Seated
8
Avg
18m
Open
4
Waitlist
Friday · 7:42 PM
Waiting
12
Seated
8
Avg wait
18m
Open
4
- 01Waiting
Sarah
Party of 2 · 15 min
- 02Waiting
Ahmed
Party of 4 · 25 min
- 03Waiting
Emma
Party of 3 · 32 min
- 04Waiting
James
Party of 6 · 45 min
- 05Waiting
Mia
Party of 2 · 48 min
- 06Waiting
Leo
Party of 5 · 55 min
| # | Guest | Party | Wait | Status |
|---|---|---|---|---|
| 01 | Sarah | 2 | 15 min | Waiting |
| 02 | Ahmed | 4 | 25 min | Waiting |
| 03 | Emma | 3 | 32 min | Waiting |
| 04 | James | 6 | 45 min | Waiting |
| 05 | Mia | 2 | 48 min | Waiting |
| 06 | Leo | 5 | 55 min | Waiting |
Next: Sarah4 tables available · Next: Sarah
Digital queue
The live waitlist. People join from a phone, and staff see who is next.
Reservations
A booked drop-off and a walk-in share one bay list.
Bay management
Take the next car when a bay opens.
The line
The write-up desk should not be a crowd.
They call for the car
The advisor answers status instead of writing up the next job.
A bay opens
The next customer is still in the waiting room with no message.
How it works
From the lot to the bay.
01
They join
Scan the QR in the lane or get added at write-up.
02
They wait in the car or the room
The link shows their place.
03
The bay or the keys are ready
WhatsApp goes out.
On the list
What the shop list does.
Digital queue
See drop-offs and pickups in one order.
QR and link check-in
Join in the browser. A note can say drop-off or pickup.
WhatsApp updates
WhatsApp sends the update. Two-way SMS is not live yet.
Reservations
A booked morning drop and a walk-in share one list.
Bay management
The repair order stays in the shop system. This list is who is waiting at the desk.
Service numbers
Drop-offs, average wait, and Monday peaks. You can see how the line ran.
People can join from a printed code. See the QR code queue. The same product runs the restaurant waitlist.
FAQ
Questions from write-up.
Does this track the repair status?
No. It tracks the person waiting to drop off or pick up.
Can pickup and drop-off share a list?
Yes. Use the note so the advisor can tell them apart.