The counter line blocks the shop
Pickup, questions, and drop-off share one physical line.
Pharmacies
A pickup line for the pharmacy counter.
People join from their phone instead of standing in the aisle. WhatsApp goes out when the counter can take them.
Waitlist runs the line. It does not fill prescriptions or give medical advice.
- Digital queue
- Reservations
- Counter management
Waitlist
Friday · 7:42 PM
Table ready
Waiting
12
Seated
8
Avg
18m
Open
4
Waitlist
Friday · 7:42 PM
Waiting
12
Seated
8
Avg wait
18m
Open
4
- 01Waiting
Sarah
Party of 2 · 15 min
- 02Waiting
Ahmed
Party of 4 · 25 min
- 03Waiting
Emma
Party of 3 · 32 min
- 04Waiting
James
Party of 6 · 45 min
- 05Waiting
Mia
Party of 2 · 48 min
- 06Waiting
Leo
Party of 5 · 55 min
| # | Guest | Party | Wait | Status |
|---|---|---|---|---|
| 01 | Sarah | 2 | 15 min | Waiting |
| 02 | Ahmed | 4 | 25 min | Waiting |
| 03 | Emma | 3 | 32 min | Waiting |
| 04 | James | 6 | 45 min | Waiting |
| 05 | Mia | 2 | 48 min | Waiting |
| 06 | Leo | 5 | 55 min | Waiting |
Next: Sarah4 tables available · Next: Sarah
Digital queue
The live waitlist. People join from a phone, and staff see who is next.
Reservations
A timed pickup can sit with walk-ups on the same list.
Counter management
Call the next pickup when the counter can take them.
The line
The aisle should not be the queue.
People ask if it is ready
The same status question hits the counter all afternoon.
A pharmacist frees up
The next person wandered off and missed the call.
How it works
From the door to the counter.
01
They join
They scan the QR for pickup. Name and phone land on the list.
02
They shop or sit
The link shows their place.
03
The counter is ready
WhatsApp goes out. Your staff still handle the prescription.
On the list
What the pharmacy list does.
Digital queue
See who is waiting for the counter and how long they have waited.
QR and link check-in
Join in the browser. Add someone by hand at the counter.
WhatsApp updates
WhatsApp sends the update. Two-way SMS is not live yet.
Reservations
A timed pickup can sit on the list with walk-ups.
Counter management
Prescriptions, counseling, and records stay in the pharmacy system.
Service numbers
Pickups, average wait, and peak hours. You can see how the line ran.
People can join from a printed code. See the QR code queue. The same product runs the restaurant waitlist.
FAQ
Questions from the counter.
Does this fill or refill a prescription?
No. It only runs the waiting line and the ready message.
Can someone without a phone join?
Yes. Add them at the counter and call their name.