Repair and sales share a line
A cracked screen and a TV question wait in the same huddle.
Electronics
A counter waitlist for an electronics store.
Customers join for repair drop-off, pickup, or a sales question. WhatsApp goes out when the counter is free.
Booked repair windows sit with walk-ups.
- Digital queue
- Reservations
- Counter management
Waitlist
Friday · 7:42 PM
Table ready
Waiting
12
Seated
8
Avg
18m
Open
4
Waitlist
Friday · 7:42 PM
Waiting
12
Seated
8
Avg wait
18m
Open
4
- 01Waiting
Sarah
Party of 2 · 15 min
- 02Waiting
Ahmed
Party of 4 · 25 min
- 03Waiting
Emma
Party of 3 · 32 min
- 04Waiting
James
Party of 6 · 45 min
- 05Waiting
Mia
Party of 2 · 48 min
- 06Waiting
Leo
Party of 5 · 55 min
| # | Guest | Party | Wait | Status |
|---|---|---|---|---|
| 01 | Sarah | 2 | 15 min | Waiting |
| 02 | Ahmed | 4 | 25 min | Waiting |
| 03 | Emma | 3 | 32 min | Waiting |
| 04 | James | 6 | 45 min | Waiting |
| 05 | Mia | 2 | 48 min | Waiting |
| 06 | Leo | 5 | 55 min | Waiting |
Next: Sarah4 tables available · Next: Sarah
Digital queue
The live waitlist. People join from a phone, and staff see who is next.
Reservations
A booked repair drop and a walk-up share one list.
Counter management
Call the next customer when the service counter is free.
The line
The service counter should not be a crowd.
They ask for a number
Staff invent the order out loud.
The bench clears
The next customer left for the aisle.
How it works
From the entrance to the counter.
01
They join
Scan the QR and add a note for repair or sales.
02
They browse
The link shows their place.
03
The counter calls them
WhatsApp goes out when a tech or associate is free.
On the list
What the counter list does.
Digital queue
See the order and how long each ticket has waited.
QR and link check-in
Join in the browser. Add a customer by hand at the bench.
WhatsApp updates
WhatsApp sends the update. Two-way SMS is not live yet.
Reservations
A booked repair drop and a walk-up share one list.
Counter management
The note tells the counter why they are waiting. The repair job stays in your own system.
Service numbers
Visits, average wait, and weekend peaks. You can see how the line ran.
People can join from a printed code. See the QR code queue. The same product runs the restaurant waitlist.
FAQ
Questions from the bench.
Does this track the repair?
No. It tracks the person waiting at the counter.
Can repair and sales be told apart?
Yes. Put it in the note on the row.