Pickup and browsing share the case
A repair pickup waits while someone is trying on a ring.
Jewelry
A waitlist for the jewelry counter.
Clients join for a repair pickup, a sizing, or a viewing. WhatsApp goes out when the counter is ready for them.
A booked viewing sits with walk-ins.
- Digital queue
- Reservations
- Counter management
Waitlist
Friday · 7:42 PM
Table ready
Waiting
12
Seated
8
Avg
18m
Open
4
Waitlist
Friday · 7:42 PM
Waiting
12
Seated
8
Avg wait
18m
Open
4
- 01Waiting
Sarah
Party of 2 · 15 min
- 02Waiting
Ahmed
Party of 4 · 25 min
- 03Waiting
Emma
Party of 3 · 32 min
- 04Waiting
James
Party of 6 · 45 min
- 05Waiting
Mia
Party of 2 · 48 min
- 06Waiting
Leo
Party of 5 · 55 min
| # | Guest | Party | Wait | Status |
|---|---|---|---|---|
| 01 | Sarah | 2 | 15 min | Waiting |
| 02 | Ahmed | 4 | 25 min | Waiting |
| 03 | Emma | 3 | 32 min | Waiting |
| 04 | James | 6 | 45 min | Waiting |
| 05 | Mia | 2 | 48 min | Waiting |
| 06 | Leo | 5 | 55 min | Waiting |
Next: Sarah4 tables available · Next: Sarah
Digital queue
The live waitlist. People join from a phone, and staff see who is next.
Reservations
A booked viewing and a walk-in share one list.
Counter management
See the next client when the case is free for them.
The line
The case should not have a crowd on it.
They ask who is next
Staff break a showing to manage the line.
The chair opens
The next client is outside the store.
How it works
From the door to the case.
01
They join
Scan the QR or get added for a private slot.
02
They wait aside
The link shows their place.
03
The counter is theirs
WhatsApp goes out when staff are ready.
On the list
What the jewelry list does.
Digital queue
See who is waiting for the case and how long they have waited.
QR and link check-in
Join in the browser. Add a client by hand for a viewing.
WhatsApp updates
WhatsApp sends the update. Two-way SMS is not live yet.
Reservations
Booked viewings and walk-ins share one list.
Counter management
The list is who is waiting. Inventory and appraisals stay in your own system.
Service numbers
Visits, average wait, and weekend peaks. You can see how the line ran.
People can join from a printed code. See the QR code queue. The same product runs the restaurant waitlist.
FAQ
Questions from the case.
Can a private viewing be a reservation?
Yes. Walk-ins use the same list.
Does this track pieces?
No. It tracks the person waiting.